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Privacy Policy

Effective Date: April 1, 2026

Who We Are

PA CareRate is a service of Accel Direct LLC ("we," "us," "our"), a business services company located at 89 Ridley Ave, Sharon Hill, PA 19079.

This privacy policy applies to the caregiver rate-check funnel hosted at go.pacarerate.com. This funnel is separate from the transparency and rate-map experience hosted on pacarerate.com.

What This Funnel Collects

When you use this funnel, we may collect the following information:

• Qualification details: active-client status, county, insurance, and weekly authorized hours
• Contact details: first name, phone number, and email address
• Consent preferences: whether you opted into non-marketing and/or marketing text messages
• Technical information: limited session, browser, and usage information needed to operate and secure the funnel

How We Use Your Information

We use the information collected through this funnel to:

• Determine whether your situation appears to fit current caregiver opportunity criteria
• Display a current indicated hourly rate based on the information you provide
• Store your submission and consent state for operational and compliance purposes
• Share your inquiry with a licensed home care agency partner for employment consideration
• Contact you or allow a licensed home care agency partner to contact you about caregiver opportunities, subject to your provided information and consent choices

Who Receives Your Information

Accel Direct LLC is not a home care registry or home care agency. Information submitted through this funnel may be shared with a licensed home care agency partner for employment consideration.

We may also use service providers that help us operate the website, hosting, analytics, and communications infrastructure.

SMS and Contact Consent

If you provide your phone number and opt into text communications, you may receive non-marketing messages and, if separately selected, marketing or promotional messages from PA CareRate / Accel Direct LLC. Message frequency varies. Message and data rates may apply. You can opt out by replying STOP and request help by replying HELP.

Cookies and Tracking Technologies

This funnel may use cookies and similar technologies to:

• Maintain session continuity between funnel steps
• Measure page usage and conversion activity
• Support campaign attribution and website performance analysis
• Help protect the funnel from abuse, spam, or automated submissions

Data Retention

We retain submission and session data for operational, compliance, and business recordkeeping purposes for as long as reasonably necessary, unless a longer retention period is required by law or a shorter retention period is operationally appropriate.

Security

We use commercially reasonable measures to protect the information submitted through this funnel, including encrypted transmission (HTTPS) and managed infrastructure. However, no method of transmission or storage is completely secure.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy or your data, contact us at:

PA CareRate — a service of Accel Direct LLC
89 Ridley Ave
Sharon Hill, PA 19079
Support@AccelDirect.net